Our client has a fantastic opportunity for a Property Inspections Team Coordinator to join their busy team. The successful candidate will provide vital support to the property inspections team. Once fully trained, this will be a hybrid role, working between their Head Office in Chelmsford, and home.

Duties will include:

• Booking property visits
• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer, and monitoring the group email
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories)
• Managing Property Inspection Consultants' diaries and agency bookings to ensure smooth coordination of appointments
• Completing deposit negotiations from tenancy end date through to the deposit being released
• Negotiating between landlords and tenants on the return of deposits at the end of a tenancy and, where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme
• Assisting the team leader with day-to-day tasks
• Monitoring inventories inbound, checking when completed to ensure compliance is met, liaising with progressors and branches where there are compliance issues, ensuring properties are ready, and setting progressors a task to confirm the inventory is complete
• Acting as the Inventory department liaison between clerks and branches to arrange last-minute appointments
• Downloading and sending completed inventories to landlords via email

Requirements:

• Current or previous experience within Residential Lettings
• Well organised, with the ability to prioritise workloads
• A proactive, can-do attitude and approach
• Excellent communication skills, both written and verbal
• Outgoing, personable and enthusiastic
• Able to work independently while also being a strong team player
• Diligent, with a strong attention to detail
• IT proficient, familiar with MS Office packages and able to grasp cutting-edge technology quickly

About the Company:

Our client is a large independent estate agency. They are passionate about property and recognise that their staff are their biggest asset. Their teams are the core of all they do, which is why they have an extensive rewards system to demonstrate their ongoing commitment to them. Whoever joins can enjoy additional benefits including a wide array of financial incentives, additional holidays, and other benefits linked to length of service, plus their birthday as an additional day off.

Salary and Benefits:

Full-time basic salary up to £28,000 per annum, plus bonuses, depending on relevant previous industry experience. Additional benefits include those listed below, and there are fantastic opportunities for those who desire a structured career path.

• Birthday day off
• Company pension
• Training and development opportunities
• Hybrid working
• Regular company events
• Financial referral programme
• Retail vouchers for 'star' performers
• Performance-related bonuses

Hours of Work:

Five full days per week, 8.30am to 5.30pm (no weekends). Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working two days at home and three days at Head Office, Chelmsford.