Assistant Building Manager (12-Month Fixed Term Contract)

Hours: Monday-Friday, 9:00am-5:30pm Contract type: 12-month Fixed Term

About the Role

We are working on behalf of our client, a well-established name in the private rented sector, to find an organised and customer-focused Assistant Building Manager for a 12-month fixed-term contract. In this role, you'll provide excellent administrative and support services to the Building Manager, while liaising with external customers, contractors, stakeholders, and internal teams.

This is a hands-on role in a busy property environment, ideal for someone who enjoys variety, takes initiative, and is keen to build a career in real estate and property management. Our client is keen to speak with candidates who bring energy, professionalism, and a genuine interest in property services.

What You'll Be Doing

• Supporting the Building Manager and leasing administration team
• Assisting the Lease & Contract Coordinator with deal sheets, especially during busier periods and new asset launches
• Supporting onboarding of new deals and renewals on the referencing system and relevant databases
• Ensuring customers pay holding fees (subject to pre-approved exemptions) during busy periods and launches
• Ensuring referencing, pre-move-in checklists, and check-out lists are completed accurately and on time
• Checking eligibility for renters who've opted into deposit replacement schemes, based on referencing outcomes and/or upfront payments
• Handling calls and email enquiries from prospective tenants and booking in viewings
• Conducting in-person property viewings
• Responding to ad-hoc renter enquiries via phone, email, or portal
• Logging and progressing reactive maintenance requests, keeping tenants updated throughout
• Liaising with contractors on day-to-day maintenance to ensure timely, quality work
• Supporting the Building Manager with chasing tenancy renewals
• Carrying out check-in and check-out inspections using inventory software, and flagging dilapidation issues to the Building Manager
• Assisting with instructing and managing end-of-tenancy works
• Carrying out tenant move-ins as required
• Liaising with contractors on planned preventative maintenance (PPM) works
• Providing general cover for Resident Hosts as needed
• Supporting the Marketing Team with resident community events

What We're Looking For

Essential

• Knowledge of real estate, with a genuine interest in learning more
• Excellent organisational skills and strong attention to detail
• Excellent written, verbal, and telephone communication skills
• Strong IT skills, including Microsoft Excel, PowerPoint, Outlook, and Word
• Experience managing conflicting priorities in a busy office environment
• Good time management and a proactive approach to your own development
• Confidence drafting clear written correspondence and documents
• A strong customer care ethos and understanding of property services
• Self-motivated, with high energy and enthusiasm
• A track record of taking ownership of your own actions and growth, with high integrity
• A genuine commitment to equality, diversity, and mutual respect

Desirable

• Administrative experience in the private rented sector
• Experience using Qube