Leasing Associate | Altrincham

I'm recruiting on behalf of a confidential client, a leading property management company, for a Leasing Associate to join their Central Services Team in Altrincham.

This is a fantastic opportunity for someone looking to start or grow a career in property/customer service - no previous leasing experience is required. My client is far more interested in your customer service skills, work ethic, and ability to work well as part of a team than your CV history. Everything else can be taught.

What you'll be doing:

• Acting as first point of contact for enquiries and leads, via phone and email
• Qualifying leads against set standards and booking viewings for individual sites
• Managing and prioritising your own workload
• Overseeing the notice and customer care inbox
• Keeping data entry and the database accurate and up to date
• Working to deadlines and targets while upholding customer service standards
• Working some Saturdays as part of a shift pattern (with a day off in lieu)

What my client is looking for:

• Excellent customer service skills and a genuine passion for delivering a great experience
• A strong work ethic and a "can do" attitude
• Someone who works well in a team and is comfortable being flexible as needs change
• Confident using MS Office (Word, Excel, Outlook)
• Previous experience with database or booking systems is a bonus, but not essential
• No previous leasing experience needed - full training provided

Why apply: My client prides themselves on being progressive, responsible, collaborative and passionate - and they're looking for someone who shares those values as much as the skills on paper. If you're enthusiastic, driven, and ready to learn, they want to hear from you.