Head of Property Management

Location: Battersea, London

Salary: £45,000 - £55,000 basic (£60,000 - £70,000 OTE)

Contract: Full-time, Monday-Friday, 9:00am - 5:00pm (hybrid working available Wednesdays and Fridays, subject to business needs)

Highlights

• Take full ownership of the lettings function across a well-established portfolio of approximately 90 residential properties
• Work autonomously within a small, hands-on team where your input directly shapes how the business operates
• Genuine scope for variety, spanning lettings, compliance, tenancy management and portfolio support

About the opportunity

An established residential property investment company, managing a portfolio of approximately 90 properties entirely in-house, is looking for an experienced Head of Property Management to lead its lettings function. The business takes a collaborative, hands-on approach to property management, prioritising a high-quality service for tenants and stakeholders alike.

This is a varied, fast-paced role suited to someone who enjoys autonomy and wants to be involved across all aspects of the lettings cycle, from marketing and viewings through to tenancy progression and compliance.

What makes the role exceptional

This role offers full ownership of the lettings function rather than a narrow slice of it. You'll manage the entire tenant journey end to end, working closely with the Directors and Maintenance Manager, and have real influence over how processes are shaped and improved. For someone who wants autonomy, variety, and a direct line to decision-makers, this is a rare opportunity to build a function in your own way.

Key responsibilities

• Oversee the full lettings cycle, including advertising, enquiries and conducting viewings
• Manage offers, negotiations and tenancy progression
• Carry out referencing and ensure compliance with all legal requirements
• Prepare and issue tenancy agreements and associated documentation
• Coordinate move-ins and move-outs, including inventories where required
• Conduct rent reviews and manage tenancy renewals and changes
• Maintain up-to-date knowledge of the Renters' Rights Act and other regulatory changes
• Assist with administrative aspects of property maintenance, liaising with the Maintenance Manager as needed

Requirements

• Minimum Level 3 ARLA qualification (essential)
• Strong knowledge of current lettings legislation, including Renters' Rights Act changes
• Proven experience in residential lettings or property management
• Excellent organisational and time management skills
• Ability to work independently with a high level of autonomy
• Strong communication and interpersonal skills
• A proactive, flexible and hands-on approach
• Willingness to be flexible for out-of-hours viewings and move-ins/move-outs

Rewards and benefits

• Basic salary of £45,000 - £55,000, with realistic on-target earnings of £60,000 - £70,000
• Hybrid working available on Wednesdays and Fridays, subject to business needs
• Genuine autonomy and ownership over the lettings function
• Close working relationship with the Directors, with real scope to influence process and strategy

Equal opportunities

We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.

If this sounds like the right next step for you, please get in touch to discuss the role in more detail.