Operations Manager - Prime Residential

Location: London
Salary: Up to £75,000 basic
Working Hours: Monday-Friday

We're working on an exciting opportunity for an Operations Manager to join a high-end private property environment, supporting the day-to-day management and operations of a portfolio of prime residential and commercial properties across London.

This is a varied, hands-on role suited to someone highly organised, proactive and confident managing multiple priorities, suppliers and projects while working closely with ultra-high-net-worth individuals and their wider teams.

The Role

• Oversee day-to-day operations across a portfolio of prime residential and commercial properties

• Coordinate maintenance, repairs, refurbishments, inspections and preventative maintenance

• Manage contractors and suppliers, including quotes, contracts, schedules and negotiations

• Liaise with tenants, property managers, estate agents, developers and other key stakeholders

• Act as a key point of contact for UHNW individuals, handling requests with discretion and professionalism

• Conduct property visits and inspections, ensuring works are completed to a high standard

• Manage procurement, invoices, budgets, payment tracking and supplier relationships

• Research and source products, services and specialist suppliers

• Manage multiple projects and workstreams, keeping deadlines and actions on track

• Maintain accurate property records, supplier databases, trackers and operational documentation

• Prepare reports, presentations and documents for senior stakeholders

• Provide wider operational support to the property management team, including occasional international travel

About You

• Previous experience within prime/high-end residential property, private estates, facilities or operations management

• Strong understanding of property maintenance, repairs, refurbishment and contractor management

• Experience working with high-net-worth/private clients

• Confident managing contractors, budgets, quotes and service agreements

• Highly organised with excellent attention to detail

• Proactive, hands-on and able to work independently

• Professional, discreet and confident dealing with senior stakeholders

• Strong communication and relationship-building skills

• Excellent organisational and administrative skills

Monday-Friday | London | Up to £75,000 basic