Client Overview 

A residential rental operator with a growing portfolio faced a distinctly modern recruitment challenge: sourcing talent for a role that, until recently, barely existed in the market. 

The Challenge 

With the Renters' Rights Act having come into force only two months prior, demand had emerged for a Rent Review and Tribunal Analyst, a highly niche position created to manage rent disputes and represent the business at tribunal. As one of the first operators to recruit into this space, there was no established talent pool or precedent to draw on, and candidates themselves were often unfamiliar with what the role entailed. 

Our Approach 

Leadership 

The search was led by Louise Galvin, who has deep sector expertise in build-to-rent and residential operations recruitment, and so was well placed to translate an entirely new role into a compelling, credible opportunity for the market. 

Overview of Methodology 

Results