Connecting top talent with residential development customer care opportunities.

Residential Development Customer Care Recruitment Specialists

Looking to advance your career in residential development customer care?
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deverellsmith works with leading property developers, connecting you with roles that align with your skills and ambitions. Whether you're starting out or aiming for a managerial position, we offer opportunities across customer care, aftercare, and homeowner support within residential developments.

Elevate Your Career in Property Residential development customer care 

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HEAD OF INTERIOR DESIGNGlobal Hotel Developer | London-Based | £90,000 - £100,000 The OpportunityOur client is a world-renowned hotel developer with an exceptional portfolio spanning Europe and the Americas. With a pipeline of landmark properties that set the standard for luxury hospitality, this is a rare opportunity to step into a pivotal leadership role and leave your mark on some of the most celebrated hotel interiors in the world.We are seeking a visionary Head of Interior Design to lead the creative direction of their hotel interiors programme. Based in their London studio, you will oversee a talented in-house design team whilst working closely with senior stakeholders, architects, and international project partners to deliver interior schemes of the very highest calibre.The RoleReporting directly to the Group Director of Development, you will take ownership of the end-to-end interior design process across multiple concurrent projects at varying stages of development. You will be the creative authority on all front-of-house environments - from grand lobbies and signature dining spaces to bars, lounges, and guest suites - ensuring every touchpoint reflects the brand's commitment to extraordinary guest experience.Key responsibilities include:<ul><li>Leading and mentoring a multi-disciplinary interior design team, fostering a high-performance creative culture</li><li>Setting the creative vision and design direction for all front-of-house and public-area schemes across active development projects in Europe and the Americas</li><li>Overseeing FF&amp;E (Furniture, Fixtures &amp; Equipment) procurement and specification, ensuring quality, budgetary, and programme compliance</li><li>Collaborating with external architects, project managers, contractors, and brand consultants throughout the design and delivery lifecycle</li><li>Presenting concept and developed design proposals to senior leadership and ownership groups</li><li>Championing guest experience at every stage of the design process, from initial concept through to opening and post-occupancy review</li><li>Maintaining awareness of emerging trends in luxury hospitality design, materials, and technology</li><li>Managing design budgets and timelines across a complex, multi-project portfolio</li></ul>The CandidateYou will be an accomplished, design-led professional with a strong track record in luxury hospitality interiors and a genuine passion for front-of-house environments. You will combine outstanding creative ability with the commercial and organisational acumen required to lead a team and deliver complex, high-profile projects on time and on budget.We are looking for:<ul><li>Substantial experience in interior design with a significant focus on five-star or ultra-luxury hotel environments</li><li>Demonstrable expertise in front-of-house design - including lobbies, bars, restaurants, lounges, and public areas - within prime, internationally recognised hotel properties</li><li>Proven leadership experience, with the ability to inspire and develop a creative team</li><li>Experience working across international projects, ideally spanning European and American markets</li><li>Fluency across the full design process, from concept and schematic design through to FF&amp;E specification, procurement support, and site delivery</li><li>Exceptional presentation skills with the ability to communicate design vision persuasively to senior stakeholders and ownership groups</li><li>Strong commercial awareness and the ability to manage budgets, programmes, and external consultants effectively</li><li>A degree or equivalent qualification in Interior Design, Architecture, or a related discipline</li></ul>Package &amp; Location<ul><li>Salary: £90,000 - £100,000 per annum, dependent on experience</li><li>Based: Central London studio, with international travel as required</li><li>Comprehensive benefits package including private healthcare, pension, and discretionary bonus</li></ul>

Head of Interior Design - Global Hotel Developer 

Marketing Coordinator | New Homes | Hertfordshire/Essex borders | Up to £38kAre you a creative, organised marketing professional looking for a role where you can genuinely own the full mix?We're working with one of the UK's most respected privately owned new homes developers, and they're looking for a Marketing Coordinator to join their busy, talented marketing team based full-time from their head office on the Hertfordshire/Essex borders.The RoleThis is a hands-on, end-to-end marketing role covering everything from creative production through to campaign management and scheme launches. You'll sit at the heart of the New Homes division, working closely with the Head of Marketing and taking real ownership of your work.No two days will be the same. Responsibilities include designing and producing brochures, floorplans and marketing collateral, managing media schedules, running EDM campaigns, coordinating show home and scheme launches, managing Rightmove and portal listings, briefing photographers, videographers and CGI suppliers, and supporting events.What's on offer<ul ><li class="whitespace-normal break-words pl-2">Up to £38,000 depending on experience</li><li class="whitespace-normal break-words pl-2">26 days annual leave</li><li class="whitespace-normal break-words pl-2">Private healthcare and well being platform</li><li class="whitespace-normal break-words pl-2">Company incentive scheme and retail discounts</li><li class="whitespace-normal break-words pl-2">A supportive Head of Marketing who champions creativity and invests in her team</li></ul>What we're looking for<ul ><li class="whitespace-normal break-words pl-2">A new homes, property or agency marketing background</li><li class="whitespace-normal break-words pl-2">Confident producing marketing collateral - InDesign or Adobe experience a real bonus</li><li class="whitespace-normal break-words pl-2">Strong copy writing and attention to detail</li><li class="whitespace-normal break-words pl-2">Comfortable managing media schedules, supplier relationships and multiple deadlines simultaneously</li><li class="whitespace-normal break-words pl-2">Organised, proactive and someone who takes ownership rather than waiting to be told</li></ul>Interested?Our client is looking to move quickly. Drop me a message or send your CV across and let's talk.

Marketing Coordinator

<h1 >New Homes Sales Assistant - Chichester</h1>West Sussex | £120/day + Commission (TBC) £32,000 - £35,000 daily rate equivalent + commisson (£50k OTE)|5 days per week, 10:00am-5:00pm Start: ASAP | Duration: minimum 6 weeks, ideally to go permanentA leading housebuilder seek a talented and confident New Homes Sales Assistant who wants to take the lead on a stuning new homes marketing suite in West Sussex, Midhurst.<h3 >What You'll Do:</h3><ul ><li >Be the first point of contact for visitors - welcoming, guiding, and supporting buyers.</li><li >Assist with enquiries, follow-ups, and viewings.</li><li >Support the sales consultant and ensure the site runs smoothly.</li><li >Maintain accurate records in the CRM system.</li><li >Deliver a professional, high-quality customer experience</li></ul><h3 >Why This Role?</h3>✔ Great project for a sales professional or property enthusatic who seeks flexible contract work, is between roles, or simply wants to keep flexibilty in their career (not be tied down straight away!). ✔ Opportunity to step into a permanent position if this is the fit for you, with opportuntiy to earn lucratvie ocmmisson selling stunning off plan homes. ✔ Take ownership of the buyer journey and sales suite - lone working, you decide your diary! ✔ Demonstrate your skills, make an impact, and shine in front of senior management.<h3 >Who We're Looking For</h3><ul ><li >Experienced New Homes or Property Sales professional</li><li >Confident working independently on a live site</li><li >Organised, proactive, and professional</li><li >Strong relationship-building and communication skills</li><li >Local to Midhurst / West Sussex / surrounding areas</li></ul><h3 > </h3>This is a gold dust opportunity for a New Homes Sales Assistant who wants to drive results, gain high-level experience, and secure a permanent role.Apply now - start making a difference from day one.

New Homes Sales Assistant - Chichester (50K OTE)

Weekend New Homes Showroom Assistant - Oxfordshire Hook Norton / Subford Ferris| £120/day + Commission | Sat &amp; SunA rare part-time opportunity to join a beautiful New Homes Showroom development!Step into the sales suite on weekends, run show home tours, meet prospective buyers, and help convert leads into reservations.Who we're looking for:<ul ><li >Experienced Sales professional - property knowledge or background is ideal! </li><li >Confident lone working on site</li><li >Strong sales &amp; customer skills</li><li >Local to Hook Norton / Banbury / North Oxfordshire</li></ul>Why this role rocks: ✔ Flexible weekend work - ideal for supplementing income ✔ Competitive day rate (£120/day) + commission ✔ Hands-on sales experience without full-time commitment ✔ Work on a premium Oxfordshire developmentA gold-dust part time role for the right candidate - apply now to secure your weekend spot!

PART TIME - Weekend Showroom Assistant Oxfordshire

New Homes Sales Consultant - Oxfordshire £36,000-£37,000 Basic Salary + Commission (60 OTE) Immediate startA fantastic opportunity has arisen for an experienced New Homes Sales Consultant to join a beautiful development in Banbury, Oxfordshire. This role gives you the chance to step into the development quickly while progressing into a permanent position with a basic salary of £36-£37k - plus commission (£60k OTE)<h3 >The Role</h3>Working largely independently on site, you will manage the sales journey from first enquiry through to reservation, delivering an excellent experience for buyers while driving reservations across the development.This is a hands-on, customer-facing role where you'll take ownership of the sales suite and confidently guide prospective buyers through the purchasing process.<h3 >Key Responsibilities</h3><ul ><li >Welcome and register visitors to the development</li><li >Conduct new homes viewings and show home tours</li><li >Manage buyer enquiries and follow up on leads</li><li >Progress customers through the reservation process</li><li >Maintain accurate records using the CRM system</li><li >Represent the developer professionally and proactively drive sales</li></ul><h3 >What We're Looking For</h3><ul ><li >Previous New Homes Sales Consultant or Property Sales experience</li><li >Confident working lone working on site</li><li >Strong sales ability and customer relationship skills</li><li >Highly organised and comfortable managing leads and follow-ups</li><li >Local to Hook Norton / North Oxfordshire / Banbury area</li></ul><h3 >Why This Role Stands Out</h3>✔ High basic salary (£36-£37k) - well above many similar roles ✔ Opportunity to secure a permanent role with a respected developer ✔ Work on a beautiful Oxfordshire development ✔ Take real ownership of the sales suite and buyer journeyIf you are an experienced New Homes Sales Advisor or Property Sales Consultant based near Hook Norton, Banbury or North Oxfordshire, this is a brilliant opportunity to join a high-quality development and make a real impact.Apply now to be considered.

New Homes Sales Consultant - Oxfordshire (£37k Basic + £60k OTE)

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<h3>Why choose deverellsmith?</h3>

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Alice Murray

Business Manager - New Homes Contract

Elise Goldsmith

Senior Consultant - New Homes Contract 

Persie Frost

Office Manager

Tabitha Allingham

Manager - New Homes & Later Living

Tess Amigoni

Senior Manager - New Homes & Construction Contract

<h3>Meet the Residential development customer care Team</h3>

Contact devrellsmith today to explore your opportunities in the property and real estate industry.

For candidates

Our specialist sector areas

Our Latest Property Jobs

Why choose deverellsmith?

Meet the residential development customer care team

Alice Murray

Elise Goldsmith

Persie Frost

Tabitha Allingham

Tess Amigoni

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