Connecting top talent with residential development customer care opportunities.

Residential Development Customer Care Recruitment Specialists

<p>Looking to advance your career in residential development customer care?</p>
<p>&nbsp;</p>
<p>deverellsmith works with leading property developers, connecting you with roles that align with your skills and ambitions. Whether you're starting out or aiming for a managerial position, we offer opportunities across customer care, aftercare, and homeowner support within residential developments.</p>

Elevate Your Career in Property Residential development customer care 

<h3>For candidates</h3>

<p>Select each sector page to explore how we can assist you.</p>

<h3>Our specialist sector areas</h3>

<p class="whitespace-normal break-words"><strong>Shared Ownership Sales Consultant | Leading Housing Association | North London | £39,771 + £16,000 OTE</strong></p><p class="whitespace-normal break-words">Are you a vibrant, energetic people-person looking to join one of the UK's most respected and established housing associations? This is your chance to work with a true industry leader who's been changing lives and building communities for over 160 years.</p><p class="whitespace-normal break-words"><strong>The Opportunity:</strong></p><p class="whitespace-normal break-words">We're recruiting for a <strong>Shared Ownership Sales Consultant</strong> to join a <strong>brand-new development launch in North London</strong>. This is a fantastic opportunity to be part of an exciting project from day one, working with a developer who genuinely cares about creating affordable, quality homes and supporting first-time buyers onto the property ladder.</p><p class="whitespace-normal break-words">You'll be the face of the development - guiding customers through their home-buying journey with warmth, professionalism, and a consultative approach. This isn't just about hitting targets; it's about making a real difference to people's lives.</p><p class="whitespace-normal break-words"><strong>What You'll Be Doing:</strong></p><ul ><li class="whitespace-normal break-words">Selling shared ownership properties on a brand-new development</li><li class="whitespace-normal break-words">Conducting viewings and explaining the shared ownership model with clarity and enthusiasm</li><li class="whitespace-normal break-words">Building relationships with customers, guiding them from enquiry to completion</li><li class="whitespace-normal break-words">Achieving quarterly sales targets and maximising conversion rates</li><li class="whitespace-normal break-words">Delivering exceptional customer service that earns rave reviews</li><li class="whitespace-normal break-words">Working collaboratively with the sales team and internal stakeholders</li></ul><p class="whitespace-normal break-words"><strong>What's On Offer:</strong></p><ul ><li class="whitespace-normal break-words"><strong>£39,771 basic salary</strong></li><li class="whitespace-normal break-words"><strong>Up to £16,000 commission</strong> - paid quarterly (up to £4k per quarter based on targets)</li><li class="whitespace-normal break-words"><strong>Commission structure under review</strong> - potential to become uncapped!</li><li class="whitespace-normal break-words"><strong>Customer satisfaction bonuses</strong> - earn extra commission through Trust Pilot reviews</li><li class="whitespace-normal break-words"><strong>Company performance bonuses</strong> on top</li><li class="whitespace-normal break-words"><strong>Tuesday - Saturday</strong> (9:45am - 5:15pm) - Sundays &amp; Mondays off!</li><li class="whitespace-normal break-words"><strong>28 days annual leave + bank holidays</strong></li><li class="whitespace-normal break-words">Work with a <strong>financially stable, award-winning housing association</strong></li><li class="whitespace-normal break-words">Be part of a <strong>brand-new development launch</strong> - get in on the ground floor</li><li class="whitespace-normal break-words"><strong>Career development opportunities</strong> within a large, established organisation</li></ul><p class="whitespace-normal break-words"><strong>What We're Looking For:</strong></p><p class="whitespace-normal break-words">We want <strong>vibrant, energetic, and personable individuals</strong> who genuinely love helping people and thrive on building relationships.</p><p class="whitespace-normal break-words"><strong>What We're Looking For:</strong></p><p class="whitespace-normal break-words">This role is for <strong>experienced Shared Ownership Sales Consultants only</strong>. You'll need:</p><ul ><li class="whitespace-normal break-words"><strong>Proven track record selling shared ownership properties</strong> - you know the process inside out</li><li class="whitespace-normal break-words">Deep understanding of eligibility criteria, affordability calculations, and staircasing</li><li class="whitespace-normal break-words">Experience managing the complex customer journey specific to shared ownership</li><li class="whitespace-normal break-words">Confident liaising with housing associations, mortgage brokers, and solicitors</li><li class="whitespace-normal break-words">Track record of hitting and exceeding sales targets in shared ownership</li><li class="whitespace-normal break-words">Excellent communication skills and genuine passion for helping first-time buyers</li><li class="whitespace-normal break-words">Vibrant, energetic personality with a consultative sales approach</li></ul><p class="whitespace-normal break-words"><strong>You don't need new build experience</strong> - but you MUST have sold shared ownership and understand the unique challenges and processes involved.</p><p class="whitespace-normal break-words"><strong>Ready to make your next move?</strong></p><p class="whitespace-normal break-words">Apply today or get in touch for a confidential chat about this exciting opportunity.</p>

Shared Ownership Sales Consultant - North London 

<p class="whitespace-normal break-words"><strong>Are you looking for a flexible local role in property sales, customer service, or new homes?</strong> This is an exciting opportunity to join Oxfordshire's thriving new build housing market as a <strong>Property Showroom Host / New Homes Sales Assistant</strong>.</p><p class="whitespace-normal break-words">You'll welcome potential buyers into stylish marketing suites, showcase beautiful new build homes, and provide a warm, professional experience as they take their first steps towards finding their dream property.</p><p class="whitespace-normal break-words">This is perfect if you're seeking flexible work in Oxfordshire, want to explore a career in property sales, or simply enjoy engaging with people in stunning new home environments.</p><p class="whitespace-normal break-words"><strong>What your day might include:</strong></p><ul ><li class="whitespace-normal break-words">Greeting and hosting prospective buyers in property showrooms.</li><li class="whitespace-normal break-words">Conducting viewings and highlighting design, lifestyle, and location benefits.</li><li class="whitespace-normal break-words">Managing your own diary and conversations with autonomy.</li><li class="whitespace-normal break-words">Gaining valuable experience in estate agency, new homes sales, or customer service.</li></ul><p class="whitespace-normal break-words"><strong>Why this role could be ideal for you:</strong></p><ul ><li class="whitespace-normal break-words">Competitive hourly pay up to £16.00 ph + holiday pay (c. £32k equivalent).</li><li class="whitespace-normal break-words">Flexible shifts - perfect if you're retired, changing careers, or between jobs.</li><li class="whitespace-normal break-words">Work locally across Oxfordshire - avoid long commutes.</li><li class="whitespace-normal break-words">Learn from a respected new homes developer with guidance and mentoring.</li></ul><p class="whitespace-normal break-words"><strong>Who we're looking for:</strong> Friendly, confident, and polished individuals with a passion for people, customer service, and property. Whether you've worked in retail, hospitality, estate agency, or sales, this is your chance to bring those skills into the new homes property sector.</p><p class="whitespace-normal break-words">Apply today and become part of Oxfordshire's growing property market - helping buyers find their perfect home while enjoying a role that fits around your life.</p>

New Homes Showroom Host / Sales Assistant

<p class="whitespace-normal break-words"><strong>Are you looking for a flexible local role in property sales, customer service, or new homes?</strong> This is an exciting opportunity to join Hertfordshire's thriving new build housing market as a <strong>Property Showroom Host / New Homes Sales Assistant</strong>.</p><p class="whitespace-normal break-words">You'll welcome potential buyers into stylish marketing suites, showcase beautiful new build homes, and provide a warm, professional experience as they take their first steps towards finding their dream property.</p><p class="whitespace-normal break-words">This is perfect if you're seeking flexible work in Hertfordshire, want to explore a career in property sales, or simply enjoy engaging with people in stunning new home environments.</p><p class="whitespace-normal break-words"><strong>What your day might include:</strong></p><ul ><li class="whitespace-normal break-words">Greeting and hosting prospective buyers in property showrooms.</li><li class="whitespace-normal break-words">Conducting viewings and highlighting design, lifestyle, and location benefits.</li><li class="whitespace-normal break-words">Managing your own diary and conversations with autonomy.</li><li class="whitespace-normal break-words">Gaining valuable experience in estate agency, new homes sales, or customer service.</li></ul><p class="whitespace-normal break-words"><strong>Why this role could be ideal for you:</strong></p><ul ><li class="whitespace-normal break-words">Competitive hourly pay up to £16.00 ph + holiday pay (c. £32k equivalent).</li><li class="whitespace-normal break-words">Flexible shifts - perfect if you're retired, changing careers, or between jobs.</li><li class="whitespace-normal break-words">Work locally across Hertfordshire - avoid long commutes.</li><li class="whitespace-normal break-words">Learn from a respected new homes developer with guidance and mentoring.</li></ul><p class="whitespace-normal break-words"><strong>Who we're looking for:</strong> Friendly, confident, and polished individuals with a passion for people, customer service, and property. Whether you've worked in retail, hospitality, estate agency, or sales, this is your chance to bring those skills into the new homes property sector.</p><p class="whitespace-normal break-words">Apply today and become part of Hertfordshire's growing property market - helping buyers find their perfect home while enjoying a role that fits around your life.</p>

<p class="whitespace-normal break-words"><strong>Are you looking for a flexible local role in property sales, customer service, or new homes?</strong> This is an exciting opportunity to join South London's thriving new build housing market as a <strong>Property Showroom Host / New Homes Sales Assistant</strong>.</p><p class="whitespace-normal break-words">You'll welcome potential buyers into stylish marketing suites, showcase beautiful new build homes, and provide a warm, professional experience as they take their first steps towards finding their dream property.</p><p class="whitespace-normal break-words">This is perfect if you're seeking flexible work in South London, want to explore a career in property sales, or simply enjoy engaging with people in stunning new home environments.</p><p class="whitespace-normal break-words"><strong>What your day might include:</strong></p><ul ><li class="whitespace-normal break-words">Greeting and hosting prospective buyers in property showrooms.</li><li class="whitespace-normal break-words">Conducting viewings and highlighting design, lifestyle, and location benefits.</li><li class="whitespace-normal break-words">Managing your own diary and conversations with autonomy.</li><li class="whitespace-normal break-words">Gaining valuable experience in estate agency, new homes sales, or customer service.</li></ul><p class="whitespace-normal break-words"><strong>Why this role could be ideal for you:</strong></p><ul ><li class="whitespace-normal break-words">Competitive hourly pay up to £16.00 ph + holiday pay (c. £32k equivalent).</li><li class="whitespace-normal break-words">Flexible shifts - perfect if you're retired, changing careers, or between jobs.</li><li class="whitespace-normal break-words">Work locally across South London - avoid long commutes.</li><li class="whitespace-normal break-words">Learn from a respected new homes developer with guidance and mentoring.</li></ul><p class="whitespace-normal break-words"><strong>Who we're looking for:</strong> Friendly, confident, and polished individuals with a passion for people, customer service, and property. Whether you've worked in retail, hospitality, estate agency, or sales, this is your chance to bring those skills into the new homes property sector.</p><p class="whitespace-normal break-words">Apply today and become part of South London's growing property market - helping buyers find their perfect home while enjoying a role that fits around your life.</p>

<h1 class="text-2xl font-bold mt-1 text-text-100">Shared Ownership Sales Consultant - Dagenham</h1><p class="whitespace-normal break-words"><strong>Salary:</strong> Up to £38,500 basic + quarterly incentives up to £16,000 per Annam</p><p class="whitespace-normal break-words">Are you passionate about helping people achieve their home ownership dreams? Join our team as a Shared Ownership Sales Consultant and play a vital role in making home ownership accessible and affordable.</p><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">About the Role</h2><p class="whitespace-normal break-words">We are seeking a motivated and experienced sales professional to join our team in Dagenham. You'll be responsible for selling our complete portfolio of shared ownership properties, guiding clients through the entire sales process from initial enquiry to completion.</p><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Responsibilities</h2><ul><li class="whitespace-normal break-words">Manage the sales process for all shared ownership stock</li><li class="whitespace-normal break-words">Provide expert guidance to potential buyers on shared ownership schemes</li><li class="whitespace-normal break-words">Build and maintain strong relationships with clients, solicitors, and other stakeholders</li><li class="whitespace-normal break-words">Achieve quarterly sales targets and contribute to overall business objectives</li><li class="whitespace-normal break-words">Deliver exceptional customer service throughout the sales journey</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">What We're Looking For</h2><ul><li class="whitespace-normal break-words">Proven sales experience within property </li><li class="whitespace-normal break-words">Shared ownership experience highly desirable</li><li class="whitespace-normal break-words">Excellent communication and interpersonal skills</li><li class="whitespace-normal break-words">Strong negotiation abilities and target-driven mindset</li><li class="whitespace-normal break-words">Professional approach with attention to detail</li><li class="whitespace-normal break-words">Ability to work effectively in a fast-paced environment</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">What We Offer</h2><p class="whitespace-normal break-words"><strong>Competitive Package:</strong></p><ul><li class="whitespace-normal break-words">Basic salary up to £39,000</li><li class="whitespace-normal break-words">Quarterly incentive scheme: up to £4,000 per quarter (£16,000 annually) based on target achievement</li><li class="whitespace-normal break-words">Company performance bonuses</li></ul><p class="whitespace-normal break-words"><strong>Excellent Benefits:</strong></p><ul><li class="whitespace-normal break-words">28 days annual leave plus bank holidays</li><li class="whitespace-normal break-words">Tuesday to Saturday working pattern (Sunday and Monday off)</li><li class="whitespace-normal break-words">Working hours: 9:45am - 5:15pm</li><li class="whitespace-normal break-words">Ongoing training and development opportunities</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Ready to Make a Difference?</h2><p class="whitespace-normal break-words">If you're ready to help people take their first step onto the property ladder while building a rewarding career, we'd love to hear from you.</p><p class="whitespace-normal break-words">To apply, please submit your CV and a covering letter explaining why you're the perfect fit for this role.</p>

Shared Ownership Sales Consultant 

<h1 class="text-2xl font-bold mt-1 text-text-100">Sales Negotiator / Sales Associate</h1><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">About the Role</h2><p class="whitespace-normal break-words">We are seeking a driven Sales Negotiator to take full ownership of in-house residential sales, driving reservations and completions across our Birmingham city centre developments. This role offers the opportunity to work directly with buyers while reducing reliance on external agents.</p><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Package &amp; Benefits</h2><ul><li class="whitespace-normal break-words"><strong>Base Salary:</strong> £27,000</li><li class="whitespace-normal break-words"><strong>Commission: </strong>Per Unit </li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Responsibilities</h2><ul><li class="whitespace-normal break-words">Manage and develop our buyer database including first-time buyers, investors, and local purchasers</li><li class="whitespace-normal break-words">Conduct viewings, handle enquiries, and negotiate offers directly with clients</li><li class="whitespace-normal break-words">Progress sales through to exchange and completion, coordinating with solicitors and agents</li><li class="whitespace-normal break-words">Support the marketing team in promoting new launches, open house events, and coffee mornings</li><li class="whitespace-normal break-words">Liaise with third-party agents (UK &amp; overseas) where required, ensuring effective collaboration</li><li class="whitespace-normal break-words">Maintain CRM records and provide regular reporting to senior management</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Working Environment</h2><ul><li class="whitespace-normal break-words"><strong>Location:</strong> Office-based in Solihull with travel to Birmingham city centre sites</li><li class="whitespace-normal break-words"><strong>Hours:</strong> 8:30am - 5:00/5:30pm, Monday to Friday</li><li class="whitespace-normal break-words"><strong>Weekend work:</strong> Availability required for Saturday viewings/events as needed</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">What We're Looking For</h2><h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Experience Required:</h3><ul><li class="whitespace-normal break-words">2-4 years' experience in property sales or new homes (estate agency background ideal)</li><li class="whitespace-normal break-words">Proven ability to deliver results independently</li><li class="whitespace-normal break-words">Strong understanding of sales progression, CRM systems, and client management</li></ul><h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Key Attributes:</h3><ul><li class="whitespace-normal break-words">Confident, assertive, and self-motivated - a "doer" who can work autonomously</li><li class="whitespace-normal break-words">Technically competent (comfortable using Salesforce/Excel)</li><li class="whitespace-normal break-words">Resilient and proactive with the ability to drive sales in challenging markets</li><li class="whitespace-normal break-words">Hungry to progress - young, sharp, and switched-on</li></ul><h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Culture Fit:</h3><ul><li class="whitespace-normal break-words">Thrives in a small, close-knit, fast-paced environment</li><li class="whitespace-normal break-words">Enjoys being hands-on, flexible, and part of a collaborative team</li><li class="whitespace-normal break-words">Professional yet relaxed working style</li><li class="whitespace-normal break-words">Values team social events and company culture</li></ul><h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Team Structure</h2><p class="whitespace-normal break-words">You will work closely with the Sales &amp; Marketing Director, Sales Manager, Marketing Manager, and Sales Coordinator in a supportive, collaborative environment.</p>

New Homes Sales Consultant 

Our latest property jobs.

Access roles with top property employers seeking property professionals like you.

Exclusive industry connections

Our dedicated team provides guidance to help you find roles that align with your career goals.

Personalised career guidance

Benefit from a proven recruitment process built around successful placements.

Track record of success

<h3>Why choose deverellsmith?</h3>

<h3>How we’ve helped others.</h3>

Alice Murray

Business Manager - New Homes Contract

Elise Goldsmith

Recruitment Consultant - New Homes Contract 

Persie Frost

Team Administrator - New Homes

Sophia O'Donohue

Recruitment Consultant - New Homes 

Tabitha Allingham

Team Leader - New Homes & Later Living

Tess Amigoni

Manager - New Homes & Construction Contract

<h3>Meet the Residential development customer care  Team</h3>


              <p>Contact devrellsmith today to explore your opportunities in the <br/> property and real estate industry.</p>
              

For candidates

Our specialist sector areas

Our Latest Property Jobs

Why choose deverellsmith?

Meet the residential development customer care team